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waterfall freezes

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  • waterfall freezes

    Using version
    Windows 7 Pro
    3gig CPU
    8 meg RAM
    NVIDIA GeForce 210 graphics card 64 bit, 1024 MB memory,

    Occasionally, the waterfall will freeze, and thus freeze DM780.
    It usually lasts about 15 seconds.
    Less occasionally, it will freeze and crash to a BSD, showing a memory dump.

  • #2
    I had the same problem. Froze exactly every 5 minutes for around 15 seconds, only when Logbook was running. Go to Logbook - View - Network Server and see if the freeze occurs when the command "KeepAlive" activates. The only way I could get it to stop doing this was to get rid of my Windows 10 and do a fresh install of Windows 7 and HRD. Works fine now. Dell Optiplex 990, 8 GB RAM Intel Core i5-2400 3.1 gHZ. Good luck - it is a frustrating problem. Since you have Windows 7 Pro already loaded, my fix won't do you any good.

    I suggest you check the timing (5 minutes exactly), turn off Logbook and see if the problem goes away. Then open a ticket with HRD. I did that and they did a clean install of HRD using Team Viewer. It worked OK for a day or so and then the freezing problem reappeared. Check out my post under Logbook.